Returns & Exchanges
At Quotrell, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn items with original tags attached. If the fit or style isn't right, our streamlined process ensures a quick exchange or full refund to your original payment method.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all Quotrell tags and labels are intact to qualify for a refund.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated carrier location.
Receive Refund or Exchange
Once our warehouse team has inspected your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing